Eric Hall, Florence’s public services director, will retire at the end of October after 27 years of full-time city service.
Hall joined the city's Public Services Department full time in 1999 and rose through the ranks, according to a city media release published Wednesday, Oct. 14. His connection to Florence started even earlier: he spent three summers working with the city's Water & Sewer Commission while still in high school.
He now leads 74 employees across eight divisions covering transportation, drinking water, sanitary sewer, stormwater, parks and recreation, grounds maintenance, fleet operations and building maintenance. The department carries an approximately $30 million budget, according to the release.
"He has spent nearly three decades helping build and maintain the infrastructure our residents and businesses rely on every day," Mayor Julie M. Aubuchon said in the release. She added that Hall invested in the people around him and built a strong team, calling Florence "a better community because of Eric's service."
Hall held the titles of field technician, inspector, project administrator and project manager before becoming director. During his tenure, the department completed the Nature Park Event Center, Kentucky's first branded interstate overpass at KY 18 and a citywide water meter modernization. He also led development of the city's Parks Master Plan, which is guiding improvements across Florence's neighborhood parks.
Hall also built internal programs. The department launched its first Public Works Academy for high school students, a detail highlighted during a Dec. 17, 2024, Florence City Council special meeting. At a Jan. 13, 2026, council meeting, Hall recognized three employees who completed the University of Kentucky Transportation Center's Road Scholar Program, noting Florence has participated in that program for at least 26 years.
Hall also served as Florence's representative on the Boone County Transportation Improvement District (TID) board, a non-voting appointment made by the city. At the January 2026 council meeting, he reported the city had hired a TID project manager, Amy Stewart, and was drafting bylaws for a city-level TID board.
On Sept. 15, Hall appeared on the Florence City Council caucus agenda to lead discussions on updated drinking water rules, new sanitary sewer regulations and an updated fee schedule.
Hall lives in Walton with his wife, Jessica, and their two sons. He coaches youth volleyball, basketball and flag football. He said the team he built matters more than any single project.
"When I look back, what I'm proudest of is the team we've built and the culture we've created together," Hall said in the release.
The retirement release did not name a successor. Hall's last day is at the end of October.
